Privacy Policy

At Globalhid India, we are committed to safeguarding your privacy and ensuring your personal information is protected. This privacy policy explains how we collect, use, and protect information from visitors and customers on our website, in compliance with applicable data protection laws in India, as well as best practices aligned with global standards such as the General Data Protection Regulation (GDPR) for our international operations.

1. Information We Collect

We collect and process personal information when you interact with our website or contact us, including but not limited to:

• Personal Information: Name, email address, phone number, company name, and other details you provide when filling out forms (e.g., quote requests, inquiries, account registration).

   

• Transaction Information: Details related to orders, such as product preferences, billing/shipping addresses, and payment details (if applicable).

   

• Technical Information: Automatically collected data such as IP address, browser type, device type, operating system, and pages visited, through cookies and similar tracking technologies.

   

2. How We Use Your Information

We use collected information to:

• Process and respond to quotes, inquiries, and service requests.

   

• Facilitate orders, shipments, and customer communication.

   

• Improve our website’s functionality and user experience.

   

• Send relevant updates, offers, and marketing communications (only if you have opted in).

   

• Comply with applicable laws, including export documentation requirements for shipments to Europe, the Middle East, and other destinations.

   

3. Legal Basis for Processing

For Indian operations and exports, we process your personal data based on:

• Consent: When you voluntarily provide your details for a specific purpose.

   

• Contractual Necessity: To fulfill agreed services, including product delivery.

   

• Legitimate Interests: For operational improvements, analytics, and security purposes.

   

4. Sharing Your Information

We do not sell your data. We may share it only with:

• Service Providers: Logistics partners, payment processors, and IT service providers who assist in fulfilling orders and maintaining our website.

   

• Legal Authorities: When required to comply with Indian or international trade regulations.

   

5. Data Retention

We store your information only as long as necessary for operational, legal, or accounting purposes. Once no longer needed, it will be securely deleted or anonymized.

6. Your Rights

As a user, you have the right to:

• Access and request a copy of your personal data.

   

• Correct any inaccurate or incomplete data.

   

• Withdraw consent for marketing communications.

   

• Request deletion of data (subject to legal retention requirements).

   

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and understand usage patterns. You can manage cookie preferences in your browser settings, though disabling them may limit certain features.

8. Data Security

We implement appropriate technical and organizational measures, including encryption, secure servers, and restricted access, to protect your data. However, no online transmission is 100% secure.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

10. International Data Transfers

Since we export products globally, your data may be transferred to and processed in other countries (including the Netherlands for our European operations). In such cases, we ensure adequate protection measures are in place.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

For privacy-related queries, contact:

📧 Sales Inquiries: sales@globalhid.in
📧 Business Development: s.vishnudas@globalhid.in
📞 Phone (India): +91 9778796698
📞 Phone (Europe): +31 6 28068314